Junaid Sarfraz Khan, Tahira Bano, Osama Mukhtar, Saima Tabasum.
A case study of multidimensionality of organizational culture.
Esculapio J Services Inst Med Sci Jan ;9(2):91-7.

Objective: The right kind of institutional culture enhances its effectiveness that ultimately leads towards achieving its missions, objectives and goals. Material and Methods: This case-study was conducted in the University of Health Sciences, Lahore to identify the Institutional Culture in the University. Academic Culture Inventory (ACI) and Values Survey Module (VSM) 08 were used as survey questionnaires. Fifty ACI questioners were distributed among grade 16 – 20 officials, 10 in each grade. Hundred VSM 08 Questionnaires were distributed among the garde 1-15 employees. Ten questionnaires from each category and fifty six VSM 08 questionnaires were retuned and institutional culture was identified. Responses and behaviors of the people on different social and job situations were determined on the findings of VSM 08 through Chi-Square Test. Microsoft Excel and Statistical Package for Social Sciences (SPSS) were used to generate the results. A p-value of = 0.05 was considered as statistically significant. Results: Developmental Culture’ and ‘Virtual Culture’ were identified as the strongest institutional cultures by the higher and lower grade officials respectively. ‘Tangible Culture’ was identified as the weakest institutional culture in both cases. In the VSM 08 questionnaires, the response rate was 56%. Various demographic variations within the culture were identified based on the VSM 08 questionnaire survey. Conclusion: Communication gap between the Higher-grade officials and lower-grade employees should be bridged by holding various meetings, conferences and seminars where the lower-grade staff gets the opportunity to interact with their officers and share their own ideas about the policies and strategies of their institutes.

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