Ibrahim Hashmi, Sana Tanzil, Zahra Iqtidar Siddiqui, Lubna Mazharullah, Mirwais Khan.
Effectiveness of Training on De-Escalation of Aggressive Behaviour in Improving Healthcare Workers? Knowledge Regarding Aggression Management in Healthcare.
Ann Jinnah Sindh Med Uni Jan ;3(2):54-8.

Objective: To assess the effectiveness of de-escalation of training in improving the knowledge of healthcare workers to manage aggressive behaviour and to prevent and control violence in workplace settings Methodology: A quasi-experimental study was conducted among different cadres of healthcare personnel working in Karachi, Pakistan between August and December, 2016. A pre-post assessment of 214 healthcare workers was conducted to examine the effect of de-escalation training on the knowledge of healthcare workers regarding de-escalation of violence in healthcare settings. One sample t-test was applied to identify possible significant improvement in knowledge scores after de-escalation training. Results: The study found statistically significant difference in mean scores of knowledge in pre and posttraining assessments with a mean score of 5.91 + 2.69 and 6.57 +2.75 respectively. A significant increase in knowledge scores was observed among healthcare providers aged between 25 and 35 years, with work experience of less than five years and among those who were doctors (p <0.001). Conclusion: De-escalation training was found to be effective in improving knowledge about the de-escalation of violence among different cadres of healthcare providers in Karachi. Key words: Violence, De-escalation training and Healthcare provider

PakMediNet -Pakistan's largest Database of Pakistani Medical Journals - http://www.pakmedinet.com