Muhammad Naveed Babur, Muhammad Junaid, Misha Ansari, Muhmmad Zubair.
Patient’s satisfaction in physical therapy opd of al-nafees hospital Islamabad.
Int J Rehab Sci Jan ;04(01):25-9.

Background: Information regarding satisfaction of patients from treatment received at physiotherapy Out-patient department. Objective: To examine the satisfaction level of patients receiving treatment at Physical therapy Out-patient department of Isra Institute of Rehabilitation, Farash Town, Islamabad. Methods: Mizener, Ebbecke & Associates Physical Therapy Patient Satisfaction Questionnaire was used to measure patient satisfaction. It was distributed to 81 patients receiving treatment at Physical therapy Out-patient department of Al-Nafees Medical College and Hospital, Farash Town, Islamabad Results: Respondents' characteristics showed that more than half were female (54.9%, n = 45), male (43.9% n = 36) with a mean age (SD) of 39.1 years (16.1). When asked about patient satisfaction from the treatment received, (47.6%, n = 39) strongly agreed, (41.5%, n = 34) agree, (6.1%, n = 5) neither agree nor disagree, (3.7%, n = 3) disagree. Was therapist courteous, (75.6%, n = 62) strongly agreed, (22.0%, n = 12) agree and (1.2%, n = 1) disagreed. Overall quality satisfaction (46.3, n = 38) agree, (45.1%, n = 37) strongly agree and (7.3%, n = 6) neither agree nor disagree Conclusion: The treatment provided by expert therapist to patients at Physical therapy Out-patient department of Al-Nafees Medical College and Hospital, Farash Town, Islamabad is very effective as shown by the high satisfaction level of patients.

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